Proud to share that Chaser has been shortlisted for three awards at the 2025 Credit Strategy Awards: Best Company to Work For, Best Marketing Campaign of the Year, and Best Use of Technology. These awards celebrate excellence and innovation within the credit and financial services industry.
Recognized as a leading workplace: building a thriving culture of care and growth
The Best Company to Work For shortlist highlights a commitment to creating an excellent work environment. Chaser stands out for its culture, which is built on core values: care, courage, candour, and celebration. These values are part of how the team works every day, creating a space where talent grows and strong connections are made.
Chaser knows that a happy, connected, and supported team drives business success. Employees benefit from working arrangements that fit different needs, from personal development to work-life balance. This focus on well-being was clearly shown during the Gran Canaria 2025 global offsite, an event designed to build team cohesion and shared purpose. Highlights included activities like team hackathons, demothons, and games nights which fostered camaraderie through friendly competition. These initiatives are part of a wider commitment to fostering meaningful relationships and work-life harmony.
Employees find long-term fulfillment here. As Dean, an integrations engineer, puts it: "On Sunday evening, I'm excited to start my Monday." This shows the engaging and supportive atmosphere. Investment in professional and personal growth is also a high priority. Access to industry-accredited training, such as CICM programs ensures continuous learning and skill improvement. Team members often move into new, fulfilling roles within the company, showing a real commitment to career growth. Katan, a software engineer, confirms this, stating: "I moved from IT support to development, thanks to the training Chaser provided." Similarly, Dean shares: "I transitioned from design to support with my team's full encouragement." These personal stories show an environment where continuous learning and career advancement are not just possibilities but real experiences.
Honored for marketing innovation: empowering accounts receivable professionals
The Best Marketing Campaign of the Year shortlist recognizes effective and innovative campaigns. This specifically highlights Chaser's "40 politely-worded templates" campaign. This campaign was a key effort designed to help accounts receivable professionals with a common challenge: the discomfort and uncertainty often linked to chasing late payments. The campaign began because of the continued popularity of a blog post offering friendly payment reminder templates, showing a clear need for guidance in this area.
Responding to this need, Chaser worked with experienced accounts receivable professionals to create a helpful resource. The guide takes away the guesswork for users, offering well-crafted templates for various overdue payment situations. This resource includes many tools, from email and SMS templates to phone call scripts and formal debt collection warnings. It empowers accounts receivable teams to handle late payments with more confidence and efficiency.
The campaign used a multichannel approach, planned to reach accounts receivable professionals wherever they are. This included engaging digital ads, which generated millions of impressions, getting wide attention. Community outreach played an important role, with the guide shared within key professional communities and promoted through dedicated emails to industry databases. Along with digital efforts, the campaign also used offline elements, such as flyers with QR codes given out at industry events, ensuring a broad reach. To get the most impact, people who downloaded the guide were supported through follow-up communications by email, SMS, and phone calls. Through these interactions, accounts receivable teams could further see how automating tasks like payment reminders with Chaser could save them even more time. The campaign's success is clear in its widespread use, with the guide downloaded over 6,000 times, generating a significant number of leads, and attracting thousands of new website visitors. This initiative shows Chaser's commitment to solving real-world challenges for accounts receivable professionals through practical and impactful resources.
Recognized for technological advancement: transforming accounts receivable management
The Best Use of Technology shortlist highlights businesses that use technology to improve their capabilities in credit risk, collections, data, and analytics. It looks for those that deliver clear results and better outcomes for customers. Chaser is at the forefront of this change, improving accounts receivable management through its innovative, AI-driven solutions and a strong focus on making technology accessible and secure for its users.
The AI-driven follow-up channel recommender is a clear example of this technological leadership. This advanced tool uses machine learning to make accounts receivable communication schedules more effective. It intelligently suggests the most effective communication channel—whether SMS, automated calls, emails, call reminders, or letters—and the best times to send them to get invoices paid faster. The model looks at many data points, including overdue days, how debtors pay, currency, statistical trends, and more, to give very accurate suggestions. Businesses using the recommender experience a clear benefit: invoices are paid, on average, 5 days faster.
Another key innovation is the Revenue forecast feature. This tool helps accounts receivable teams provide very accurate revenue predictions to finance leaders, giving a clear view of incoming funds and their timing. The Revenue forecast uses advanced AI and machine learning, analyzing over 65 data points to give the most precise forecasts possible. It includes hard-to-measure factors such as customers' payment behavior, predicted uncollectible debts, local economic conditions (including rules and market trends), seasonality, and past financial trends. This powerful insight allows finance teams to greatly improve financial planning and better protect their cash flow, all without any manual work. Stephen Paul, Managing Director at Valued, confirms its immediate impact, stating: "It instantly helped highlight some issues in your debtor book and just how much your revenue will take a hit next month if you do not deal with them. A very helpful tool."
Beyond these smart features, Chaser shows its commitment to broad access and strong security. New Sage integrations (including Sage 50, Sage 200, and Sage Intacct) have significantly expanded access to Chaser's advanced accounts receivable technology for more businesses. Also, achieving SOC2 certification shows a strong dedication to meeting high standards of security and compliance, ensuring maximum data privacy for users. This focus on security supports adoption among businesses with strict security requirements, further widening the group of businesses Chaser can support. These technological advancements, from the AI chase recommender to the revenue forecast feature, are fundamentally changing accounts receivable management, helping businesses protect their cash flow and succeed in a challenging economic environment.
Conclusion
Chaser is very proud to be a finalist for three Credit Strategy Awards. This recognition is a clear sign of a full commitment to excellence: building a supportive and growth-focused workplace, running effective marketing campaigns that empower users, and developing advanced technology that changes accounts receivable management. These shortlistings show a dedication to ongoing innovation and delivering real value in all parts of the business.
Join Chaser in celebrating this exciting recognition! You can learn more about the Credit Strategy Awards and the event here. Stay tuned for updates as the awards ceremony approaches, and consider attending to celebrate the industry's advancements and connect with professionals who are shaping the future of credit management alongside Chaser.
